Apley Estate Ticket Portal


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FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will grant you quicker access

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Do you issue refunds?

Unforturnetly, we regret we are unable to issue refunds, if you wish to speak to a member of of staff please call Apley Farm Shop on 01952 730345

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What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

Where is the Fast Track desk?

We currently do not have a fast track desk for our events

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I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.


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What time should I arrive?

You must arrive 5 minutes before your activity starts.  Each session will start promptly and unfortunately we cannot wait for late arrivals.

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How long will I be in the activity / event last for?

That depends on you! With a priority access ticket you will avoid all the queues and enter the event. Please see the specific event information for further information.

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Is Car Parking available?

We have car parking facilities on site and at remote locations, on exceptionally busy days marshaling will be in force across our car parks. Please follow their instructions.

Can I make group bookings?

For bookings over fifteen people, please contact us on 01952 730345 to discuss options.

Is there wheelchair access?

We have disabled parking spaces immediately in front of the Farm Shop main entrance. All our events are accessible. However we would like to remind wheelchair users that we have a stoned courtyard and the site is on a slight incline when crossing the Courtyard.

Can I purchase a ticket in-store or on the day.

You can purchase all tickets on the day and all tickets for events are available across our till points.

Do you have restrooms available?

Yes. We have restroom facilities across site, including disabled and baby changing facilities.

How can I get in contact with you?

Apley Farm Shop, Stockton Buildings, Norton, Nr Shifnal, TF11 9EF

01952 730 345